Law Enforcement · Mental Health & Crisis Response

See Crisis Demand Clearly. Plan the Right Response.

Give command and authorized clinician teams clearer context for reviewing continuity, understanding resource demand and planning the response, without making clinical or dangerousness conclusions.

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Representative product view · synthetic data

CRISIS OPERATING PICTURE · NEXT SHIFTSee where demand is concentrating, when it rises and what the response requires

WHERENorth district demand concentration

WHEN6 PM–10 PM

Above the same-weekday baseline

CONTINUITYRepeat contactsRecords ready for authorized review

RESOURCE IMPACTOfficer timeCoverage pressure is visible

AUTHORIZED PLANPrepare the next shift

Stage coverage near demand
Coordinate clinician availability
Brief supervisors on continuity

Right resources, place and time

For command and authorized clinician teams

Understand crisis demand, continuity and resource impact in one operating view.

Heimdall can organize crisis-related call activity, repeat contacts, clinician-oriented summaries and officer time so authorized teams can decide what needs review and how response resources should be planned.

First application

Users: command staff, designated analysts and authorized clinician teams
Sources: approved calls, dispositions, time and permitted historical context
Output: current demand and a focused review queue
Decision: review continuity, staffing and response planning

A decision, not a wall of counts

Show where demand changed and what the authorized team can review next.

Representative operating example.72-hour operating window

Current demand14 crisis-related callsCompared with a median of 9 calls across comparable 72-hour periods in the prior 28 days.

Continuity signal5 calls involve 2 repeat contactsRecords require identity and source verification.

Resource demand8.4 officer hours on sceneTime estimate is based on available arrival and clear timestamps.

Review queue3 records need authorized reviewPrior history or disposition context is incomplete.

What changed

Evening crisis demand is concentrated in one two-hour window and accounts for most of the additional officer time.

What remains uncertain

Repeat-contact matching and outcome fields require verification. The pattern does not establish diagnosis, dangerousness or treatment need.

Decision supported

Command and the designated clinician team review the three records, then plan whether the next shift needs adjusted coverage or continuity follow-up under agency policy.

Responsible scope

Support service-demand decisions without making clinical conclusions.

Heimdall can show

Call patterns, repeat demand, time, authorized summary fields, officer-resource use and source freshness.

Authorized teams decide

Whether a record needs review, which response resources are appropriate and how agency policy applies.

The application does not claim

Clinical diagnosis, treatment outcomes, dangerousness prediction or automatic eligibility for a response program.

Practical evaluation

Test whether teams can understand demand and prepare a response sooner.

Preparation timeTime required to assemble the current crisis-demand picture.

Review continuityRepeat contacts presented with the permitted prior context.

Resource visibilityOfficer time and call concentration available for planning.

Authorized usefulnessCommand and clinician confirmation that the view supports a real decision.

Governed public-safety use

Limit access and purpose before connecting sensitive information.

The customer defines authorized users, permitted sources, retention, correction and where follow-up is recorded.

Review Data Boundaries →

Request a Demo

See the crisis-demand view with representative information.

The introductory demonstration requires no health, case or agency data.

Preserve agency systems as authoritative
Limit the pilot to approved information
Support patrol through command